Customer reviews of Royal Motor

By Daniella B on 31 August 2024 | Purchase not verified

Very lovely service, got my car today and very happy with it

By Anonymous on 09 July 2024 | Purchase not verified

Love let small business, tear are very helpful and the cars they have in the garage are all same quality which convinced me to purchase but I was not disappointed at all and I highly recommend this cars dealer to anyone wants to buy a used car.

By Anonymous on 21 November 2023 | Purchase not verified

I have just purchased a car from Royal Motors. Very helpful. Excellent service. Car clean, even washed before we left. Would recommend.

By Anonymous on 30 October 2023 | Purchase not verified

I Desperately needed a reliable cheap run around and all I got for my money was a scrap car and only fit for the scrap yard Never again will I believe a word that comes out of these Rouge Traders mouths!!

Reply from Royal Motor on 18/11/23

Hi, we are sorry to hear that, unfortunately you have purchased one of our part exchange cars which we sell for a very low price £500 and it is a very high mileage car, also you have checked the car and test driven it and you were happy with the condition of it hence why you have done the deal. we appreciate your feedback but unfortunately it wasn't our fault. keep in mind it is a 14 years old car.

By Anonymous on 19 August 2023 | Purchase not verified

Good service from Adam - very helpful throughout and gave the car a quick wash before i left. Had a decent distance to drive home and was very happy with the car.

By Anonymous on 18 March 2023 | Purchase not verified

I bought a car from royal moto and the car was very clean, and a good customer service. Thanks Royal moto

By Mondr T on 01 March 2023 | Purchase not verified

I bought a vehicle couple weeks back and the car was in great shape and still is. Managed to get it for great price.

By Karim T on 26 February 2023 | Purchase not verified

Great service. Super friendly manger, really happy with my new car. Nice options in the showroom.

By Anonymous on 05 February 2023 | Purchase not verified

Wouldn’t recommend!!! Awful. Problem after problem with the car sold to me, luckily I got it on finance and not outright. Inaccurate listing from viewing the vehicle which amended the price. Bad communication, terrible customer service, unprofessional and will inconvenience you at any cost. I am so grateful for the support from my finance company.

Reply from Royal Motor on 17/02/23

Thank you for taking the time to leave us a review, I'm sorry to see you felt the need to leave a negative one. Although your review clearly lets us know you are unhappy, we have checked our records and don't seem to have any customer by your name, therefore cannot specifically address your concern. Please feel very welcome to contact us directly, elaborate a little upon your review, tell us what we have done wrong and we will be happy to look in to your concern. Regards, Royal Motors

By Sam M on 14 November 2022 | Purchase not verified

Amazing staff. Very welcoming, all friendly. Was extremely comfortable chatting to everyone. Andy made my experience great. Andy helped me purchase my motor and was extremely helpful. I recommend royal motors highly as they accommodate to your every need and you will be left over the moon with the purchase of the vehicle you want!